Digital Citizenship and CARL-ID Usage

Digital Citizenship and CARL-ID Usage

This training module covers the essential knowledge every citizen needs to effectively use their CARL-ID and navigate the digital services of the NDRC.

Module overview

Required for all citizens receiving a new CARL-ID or renewing an existing one. Also recommended as an annual refresher. Completion is tracked and contributes to your compliance record.

Learning objectives

• Understand what CARL-ID is and its role in your daily life
• Set up and manage your CARL-ID digital profile
• Navigate the Citizen Services Portal effectively
• Understand internet access through the Citizen Proxy
• Comply with device registration requirements
• Protect your CARL-ID credentials from misuse

Module sections

1. Your CARL-ID (30 min): What your CARL-ID contains, how it's used across government systems, your legal obligations regarding your CARL-ID, and what to do if it's lost or compromised
2. Citizen Services Portal (30 min): Guided tour of the portal, how to access services, manage your profile, check your CDI score, and respond to notifications
3. Internet Access and the Citizen Proxy (30 min): How internet access works in the NDRC, the role of the Citizen Proxy, content filtering policies, and your responsibilities as a digital citizen
4. Device Registration and Compliance (15 min): How to register devices, install required certificates, and maintain compliance with digital regulations
5. Security Best Practices (15 min): Protecting your credentials, recognising phishing attempts, and reporting digital security concerns

Practical exercises

This module includes practical exercises where you will:

• Update your CARL-ID profile information
• Navigate to and bookmark key services on the portal
• Verify your device registration status
• Complete a digital compliance self-check