The Citizen Services Portal will undergo scheduled maintenance on 15 February from 01:00 to 05:00. During this window, the portal will be unavailable.
Affected services
- All portal services (service pages, forms, applications)
- CDI score checking and chargeability dashboards
- Report submission system
- Training module access
Unaffected services
- CARL-ID authentication (operational independently)
- Emergency reporting hotline (0117 463 8742, ext. 150)
- State emergency services (112)
- Citizen Proxy internet access
Important
If you have pending submissions with deadlines falling during the maintenance window, please complete them before the maintenance begins. Deadline extensions will not be granted for maintenance-related delays.
The maintenance is being conducted to deploy security patches and performance improvements. Thank you for your patience and compliance.
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