Update CARL-ID Information

Update Your CARL-ID Information

Your CARL-ID is your primary identity document within the NDRC. It is required for all government interactions, service access, and daily activities. Keeping your CARL-ID information current is a legal obligation.

What you can update

• Residential address (must be updated within 72 hours of moving)
• Contact telephone number
• Emergency contact details
• Employment information (usually updated automatically via COMPASS)
• Photograph (required every 2 years or after significant change in appearance)

What you cannot change

• CARL-ID number (permanent, assigned at birth or registration)
• Date of birth
• Biometric data (fingerprints, iris scan) - managed by Ministry of Security
• Loyalty classification - managed by Ministry of Security
• CDI score - calculated automatically by COMPASS

Processing times

Address changes: 24-48 hours. Contact details: Immediate. Photograph update: 5-10 working days (requires in-person verification at a CARL-ID centre). All changes are logged and reported to relevant government agencies automatically.

Failure to update

Maintaining outdated CARL-ID information is an offence under the Citizen Identity Act 2022. Penalties include fines, CDI score reduction, and in severe cases, temporary suspension of government services.