Request a Prescription Refill
Prescription medications are dispensed through state-approved pharmacies and tracked via CarlCare. Refill requests must be submitted at least 7 working days before your current supply expires.
Medication compliance
The NDRC operates a mandatory medication compliance programme. Citizens prescribed ongoing medication must maintain a compliance rate of 95% or higher. Non-compliance triggers:
- Automated alert to your assigned healthcare provider
- Notification to your workplace supervisor via COMPASS
- Potential referral to Ministry of Security for wellness assessment
Controlled substances
Medications classified as controlled under Schedule C of the State Pharmaceutical Act require additional approval from your district health officer. Applications for controlled substance refills are processed within 10-15 working days and may require an in-person assessment.
Collection
Prescriptions must be collected from your designated state pharmacy within 48 hours of the ready notification. Uncollected prescriptions are reported to CarlCare and may affect your Healthcare Priority Score.
Valid CARL-ID, active prescription, medication compliance record