Employment

Apply for Annual Leave

Citizens in employment are entitled to 15 days of annual leave per calendar year. Leave must be applied for through this portal and approved by your matrix manager via COMPASS.

Leave entitlement

• Standard entitlement: 15 days per year (non-cumulative, use-or-lose)
• Enhanced entitlement: 18 days for CDI scores above 850
• Reduced entitlement: 10 days for citizens in chargeability improvement programmes
• State holidays: 5 designated days (Carl's Birthday, Republic Day, Loyalty Day, Chargeability Day, Founding Day)

Restrictions

• No more than 5 consecutive working days may be taken without Ministry-level approval
• Leave cannot be taken during peak chargeability periods (quarter-end weeks)
• Leave is subject to team coverage requirements
• Leave during your Annual Loyalty Verification month requires security approval

Impact on chargeability

Approved annual leave is recorded as a non-billable absence in UtiliTrack. Your chargeability target is adjusted proportionally for approved leave periods. Unapproved absences are recorded as chargeability non-compliance.

Cancellation

Approved leave may be cancelled by your employer with 48 hours notice for operational requirements. Cancelled leave days are returned to your entitlement but no compensation is provided for disrupted personal arrangements.

Submit Your Timesheet

Timesheets must be submitted weekly through UtiliTrack by 17:00 every Friday. Late submissions are automatically flagged and will reduce your chargeability compliance score.

Submission requirements

• All hours must be allocated to approved WBS codes
• Minimum 40 hours per week (standard contract)
• Break times must not be recorded as billable
• Travel time is only billable if pre-approved by your matrix manager
• Training hours require the specific training WBS code and course reference

Common WBS codes

Late submission penalties

First offence: Written warning. Second offence: Chargeability audit. Third offence: Mandatory matrix realignment and supervisor escalation. Persistent non-compliance: Referral to Ministry of Security.

View Your CDI Score

Your Civic Dedication Index (CDI) score is a comprehensive measure of your contribution to the republic, calculated by the COMPASS workforce monitoring system. Your CDI score affects access to services, housing allocation, travel permits, and healthcare priority.

CDI score components

• Chargeability (35%): Based on UtiliTrack billable hours records
• Loyalty Assessment (25%): Annual loyalty verification score and behavioural indicators
• Compliance Record (20%): Adherence to regulations, training completion, timely submissions
• Productivity Metrics (15%): Output quality and quantity as assessed by COMPASS
• Community Contribution (5%): Participation in state events, voluntary reporting, civic duties

Score ranges

• 900-1000: Exemplary Citizen - Full access to all services and privileges
• 700-899: Good Standing - Standard service access
• 500-699: Needs Improvement - Restricted travel, reduced healthcare priority
• 300-499: Probationary - Mandatory supervision, weekly check-ins required
• Below 300: Under Review - Referred to Ministry of Security. Significant service restrictions apply

Improving your CDI score

The most effective way to improve your CDI score is to maintain exemplary chargeability records, complete all mandatory training modules ahead of schedule, and actively participate in state-organised community events. Reporting suspicious activity to Internal Security also contributes positively to your community contribution score.

Check Your Team Assignments

Team assignments are managed through MatrixHub, the NDRC's workforce allocation platform. Your current and upcoming team assignments determine your reporting structure, chargeability codes, and productivity targets.

Current assignment details

Log in to view:

• Primary team assignment and reporting manager
• Secondary matrix assignments (if applicable)
• Project allocation and WBS codes
• Team performance metrics and your relative ranking
• Upcoming reassignment notifications

About matrix management

The NDRC operates a dynamic matrix management system. Citizens may be assigned to multiple teams simultaneously to maximise chargeability potential. Key principles:

• You must respond to all matrix managers within 4 hours during working hours
• Conflicting priorities are resolved by seniority of the requesting manager
• Team reassignment notifications require acknowledgement within 24 hours
• Failure to acknowledge reassignment is treated as insubordination

Reassignment

Team reassignments are final and non-negotiable. If you have been reassigned, report to your new team lead within the specified timeframe. Requests for reassignment consideration may be submitted but are rarely approved. All reassignment data is shared with COMPASS for productivity tracking.

View Your Chargeability Records

Chargeability is the cornerstone of productivity in the NDRC. Every citizen's contribution is measured, tracked, and evaluated through the UtiliTrack system. Access your complete chargeability history here.

What you can view

• Current chargeability rate (target: 95% minimum)
• Historical chargeability trends (weekly, monthly, quarterly)
• WBS code allocation breakdown
• Billable vs non-billable hours analysis
• Comparative ranking within your work unit
• Chargeability compliance streak (consecutive days at target)

Understanding your chargeability rate

Disputes

If you believe your chargeability records contain errors, you may submit a dispute within 5 working days of the recorded period. Disputes are reviewed by the Chargeability Compliance Board. Note that frivolous disputes will negatively impact your loyalty score.