Housing & Utilities

Report a Power Outage

If you are experiencing an unplanned power outage, report it here to help GridControl identify and resolve the issue. Before reporting, please check the Alerts page for planned maintenance notices.

Report details

Please provide:

• Your residential address and district
• Time the outage began
• Whether the outage is complete (no power) or partial (intermittent/reduced)
• Number of households affected (if known)
• Any unusual circumstances observed before the outage (e.g., loud noises, visible damage to infrastructure)

Response times

• Critical infrastructure (hospitals, security facilities): Immediate response
• Residential areas (500+ households): Within 2 hours
• Residential areas (under 500 households): Within 6 hours
• Individual households: Within 24 hours

Security note

Deliberate interference with power infrastructure is a Category A offence under the Critical Infrastructure Protection Act 2023. If you suspect sabotage or CLF involvement in a power outage, report it immediately to the Ministry of Security via the Report Suspicious Activity service.

View Your Energy Allocation

Energy is allocated to citizens based on household size, CDI score, and seasonal requirements. The GridControl system manages distribution across the republic to ensure fair and efficient power allocation.

Your allocation includes

• Monthly electricity allowance (kWh)
• Heating fuel allocation (seasonal, October-March)
• Hot water schedule for your housing block
• Current consumption vs allocation comparison
• Efficiency rating for your household

Exceeding your allocation

Citizens who exceed their monthly energy allocation will incur excess charges at 3x the standard rate. Persistent over-consumption (3+ consecutive months) triggers an energy audit and may result in allocation reduction. Citizens with CDI scores above 800 receive a 15% bonus allocation.

Reporting outages

Power outages should be reported through this portal or by calling the GridControl emergency line at 0117 463 8742, ext. 273. Note: Planned maintenance outages are announced 48 hours in advance on the Alerts page. Filing false outage reports is a compliance violation.

Conservation programme

Citizens who consistently use less than 80% of their allocation receive CDI score bonuses and may be eligible for the Energy Conservation Medal. Conservation targets are published annually by the Ministry of Energy.

Apply for State Housing Allocation

The NDRC provides housing to all citizens through the State Housing Programme. Housing is allocated based on your CDI score, family size, employment location, and contribution to the republic.

Housing tiers

• Tier 1 - Standard: Single-room apartment in state housing block. Allocated to individuals with CDI 400-599
• Tier 2 - Enhanced: One-bedroom apartment. Allocated to individuals with CDI 600-749 or families of 2
• Tier 3 - Superior: Two-bedroom apartment. Allocated to families of 3-4 or CDI 750-899
• Tier 4 - Premium: Three-bedroom apartment or small house. CDI 900+ or senior government officials
• Tier 5 - Elite: Detached residence. Reserved for Ministry-level officials and approved party members

Application process

1. Submit housing application through this portal
2. Attend housing needs assessment (within 30 days)
3. Receive allocation notification (processing: 60-180 days)
4. Complete housing induction and sign occupancy agreement
5. Register new address within 72 hours of moving

Conditions of occupancy

State housing is provided subject to continued compliance. Occupancy may be revoked for persistent chargeability non-compliance, criminal conviction, or CDI score falling below the minimum for your allocated tier. All state housing is subject to periodic inspection without prior notice.