Public

Report a Power Outage

If you are experiencing an unplanned power outage, report it here to help GridControl identify and resolve the issue. Before reporting, please check the Alerts page for planned maintenance notices.

Report details

Please provide:

• Your residential address and district
• Time the outage began
• Whether the outage is complete (no power) or partial (intermittent/reduced)
• Number of households affected (if known)
• Any unusual circumstances observed before the outage (e.g., loud noises, visible damage to infrastructure)

Response times

• Critical infrastructure (hospitals, security facilities): Immediate response
• Residential areas (500+ households): Within 2 hours
• Residential areas (under 500 households): Within 6 hours
• Individual households: Within 24 hours

Security note

Deliberate interference with power infrastructure is a Category A offence under the Critical Infrastructure Protection Act 2023. If you suspect sabotage or CLF involvement in a power outage, report it immediately to the Ministry of Security via the Report Suspicious Activity service.

Report Suspicious Activity

The security of the NDRC depends on the vigilance of every citizen. If you observe suspicious behaviour, unauthorised activities, or potential CLF sympathisers, report it immediately through this secure channel.

What to report

• Individuals expressing anti-state sentiments or questioning Supreme Leader Carl's authority
• Unauthorised gatherings or meetings (more than 5 persons without a state permit)
• Distribution or possession of unapproved literature, media, or communications
• Use of forbidden emoji in digital communications (see Propaganda Guidelines appendix)
• Suspicious network activity or attempts to access blocked websites
• Contact with known or suspected CLF operatives
• Unusual travel patterns or unexplained absences from work
• Neighbours who appear to be living beyond their allocated means

How to report

Reports can be submitted anonymously through this portal or by calling the Citizen Vigilance Hotline at 0117 463 8742, ext. 150. All reports are reviewed by trained analysts at BlackWatch Intelligence within 24 hours.

Rewards

Verified reports that lead to successful security interventions are rewarded with CDI score bonuses of up to 50 points. Citizens who make regular, accurate reports may be nominated for the State Vigilance Medal.

False reports

Knowingly submitting false reports is a criminal offence. However, genuine reports made in good faith that do not result in action will not be penalised. When in doubt, report.