Citizen

Annual Loyalty Verification

Every citizen of the NDRC is required to complete Annual Loyalty Verification (ALV) during their assigned verification month. ALV is a core component of your CDI score calculation and affects access to government services for the following year.

What the verification involves

1. Online Assessment (Phase 1): A 60-question assessment covering knowledge of state policies, Supreme Leader Carl's directives, and current threat awareness. Minimum pass mark: 80%
2. Behavioural Review (Phase 2): Automated analysis of your digital activity, communication patterns, and social connections over the past 12 months. No action required from you
3. Declaration of Loyalty (Phase 3): Formal signed declaration of allegiance to Supreme Leader Carl and the principles of the NDRC. Must be submitted digitally with biometric confirmation
4. In-Person Interview (Phase 4 - if required): Citizens flagged during Phase 2 may be required to attend an interview at their local Ministry of Security office

Deadlines

Your assigned verification month is determined by the last digit of your CARL-ID number. Phases 1 and 3 must be completed by the last working day of your assigned month. Late completion results in automatic CDI score reduction of 50 points and potential service suspension.

Failure

Citizens who fail the online assessment may retake it once within 14 days. A second failure triggers mandatory re-education training and a comprehensive security review. Citizens who refuse to participate in ALV are classified as security concerns and referred to Internal Security.

Apply for a Travel Permit

All travel beyond your registered district requires a valid travel permit issued by the Ministry of Security. Permits must be obtained at least 14 days before the intended travel date.

Permit types

• Intra-National (Type A): Travel between NDRC districts. Valid for up to 30 days. CDI score minimum: 500
• Border Zone (Type B): Travel to border regions. Additional security vetting required. CDI score minimum: 700
• International (Type C): Travel outside the NDRC. Requires Ministry of Security interview and Supreme Leadership approval. CDI score minimum: 850. Processing time: 60-90 days
• Work Assignment (Type W): Travel for state-assigned work duties. Arranged by employer through COMPASS. No CDI minimum but chargeability must be current

Application requirements

• Completed travel permit application form
• Written justification for travel
• Accommodation details at destination
• Return date confirmation
• Employer acknowledgement (for working-age citizens)
• Character reference from district administrator (for Type B and C)

Restrictions

Travel permits will be automatically denied for citizens who are: under active investigation by Ministry of Security, on the CLF watch list, in chargeability non-compliance, subject to district restriction orders, or have a CDI score below the required minimum.

Register a Change of Address

All citizens must register their new residential address within 72 hours of relocation. Failure to do so is a criminal offence under the Residence Registration Act 2023.

Required documents

• Completed District Registration Form (available at this portal or your local district office)
• Proof of new residence (state housing allocation letter, lease agreement, or property deed)
• Current CARL-ID card or temporary digital ID
• Departure confirmation from your previous district registration office

What happens when you register

Your address change will be processed and the following systems will be automatically updated:

• CARL-ID central registry
• CarlCare patient records and designated pharmacy/clinic
• COMPASS employment records and commute assessment
• UtiliTrack chargeability zone allocation
• Energy allocation system (GridControl)
• District policing and SurveilSync monitoring zone
• Electoral registration (where applicable)

Inter-district moves

Relocation between districts requires prior approval from your current district administration. Applications for inter-district relocation take 30-60 days to process and may be denied if your CDI score is below 500 or if you are under any form of supervision.

Request CARL-ID Card Replacement

If your physical CARL-ID card has been lost, stolen, or damaged, you must apply for a replacement immediately. Operating without a valid CARL-ID card is a serious offence.

Replacement process

1. Report the loss or theft to your local Internal Security office (mandatory for stolen cards)
2. Submit this online application with your CARL-ID number and incident reference
3. Pay the replacement fee (50 NDRC credits for lost cards, 25 credits for damaged cards, free for stolen cards with police report)
4. Attend your nearest CARL-ID centre for biometric re-verification within 14 days
5. Collect your replacement card within 10 working days of verification

Temporary identification

A digital temporary CARL-ID will be issued to your registered device within 24 hours of application approval. This temporary ID has limited functionality and does not permit:

• Interstate travel
• Access to restricted government facilities
• Financial transactions above 100 NDRC credits
• Attendance at public gatherings exceeding 50 persons

Investigation

All replacement requests are subject to investigation. Multiple replacement requests may trigger a security review by the Ministry of Security. Fraudulent replacement claims are punishable by imprisonment.

Update Your CARL-ID Information

Your CARL-ID is your primary identity document within the NDRC. It is required for all government interactions, service access, and daily activities. Keeping your CARL-ID information current is a legal obligation.

What you can update

• Residential address (must be updated within 72 hours of moving)
• Contact telephone number
• Emergency contact details
• Employment information (usually updated automatically via COMPASS)
• Photograph (required every 2 years or after significant change in appearance)

What you cannot change

• CARL-ID number (permanent, assigned at birth or registration)
• Date of birth
• Biometric data (fingerprints, iris scan) - managed by Ministry of Security
• Loyalty classification - managed by Ministry of Security
• CDI score - calculated automatically by COMPASS

Processing times

Address changes: 24-48 hours. Contact details: Immediate. Photograph update: 5-10 working days (requires in-person verification at a CARL-ID centre). All changes are logged and reported to relevant government agencies automatically.

Failure to update

Maintaining outdated CARL-ID information is an offence under the Citizen Identity Act 2022. Penalties include fines, CDI score reduction, and in severe cases, temporary suspension of government services.

Submit Your Timesheet

Timesheets must be submitted weekly through UtiliTrack by 17:00 every Friday. Late submissions are automatically flagged and will reduce your chargeability compliance score.

Submission requirements

• All hours must be allocated to approved WBS codes
• Minimum 40 hours per week (standard contract)
• Break times must not be recorded as billable
• Travel time is only billable if pre-approved by your matrix manager
• Training hours require the specific training WBS code and course reference

Common WBS codes

Late submission penalties

First offence: Written warning. Second offence: Chargeability audit. Third offence: Mandatory matrix realignment and supervisor escalation. Persistent non-compliance: Referral to Ministry of Security.

View Your CDI Score

Your Civic Dedication Index (CDI) score is a comprehensive measure of your contribution to the republic, calculated by the COMPASS workforce monitoring system. Your CDI score affects access to services, housing allocation, travel permits, and healthcare priority.

CDI score components

• Chargeability (35%): Based on UtiliTrack billable hours records
• Loyalty Assessment (25%): Annual loyalty verification score and behavioural indicators
• Compliance Record (20%): Adherence to regulations, training completion, timely submissions
• Productivity Metrics (15%): Output quality and quantity as assessed by COMPASS
• Community Contribution (5%): Participation in state events, voluntary reporting, civic duties

Score ranges

• 900-1000: Exemplary Citizen - Full access to all services and privileges
• 700-899: Good Standing - Standard service access
• 500-699: Needs Improvement - Restricted travel, reduced healthcare priority
• 300-499: Probationary - Mandatory supervision, weekly check-ins required
• Below 300: Under Review - Referred to Ministry of Security. Significant service restrictions apply

Improving your CDI score

The most effective way to improve your CDI score is to maintain exemplary chargeability records, complete all mandatory training modules ahead of schedule, and actively participate in state-organised community events. Reporting suspicious activity to Internal Security also contributes positively to your community contribution score.

Check Your Team Assignments

Team assignments are managed through MatrixHub, the NDRC's workforce allocation platform. Your current and upcoming team assignments determine your reporting structure, chargeability codes, and productivity targets.

Current assignment details

Log in to view:

• Primary team assignment and reporting manager
• Secondary matrix assignments (if applicable)
• Project allocation and WBS codes
• Team performance metrics and your relative ranking
• Upcoming reassignment notifications

About matrix management

The NDRC operates a dynamic matrix management system. Citizens may be assigned to multiple teams simultaneously to maximise chargeability potential. Key principles:

• You must respond to all matrix managers within 4 hours during working hours
• Conflicting priorities are resolved by seniority of the requesting manager
• Team reassignment notifications require acknowledgement within 24 hours
• Failure to acknowledge reassignment is treated as insubordination

Reassignment

Team reassignments are final and non-negotiable. If you have been reassigned, report to your new team lead within the specified timeframe. Requests for reassignment consideration may be submitted but are rarely approved. All reassignment data is shared with COMPASS for productivity tracking.

View Your Chargeability Records

Chargeability is the cornerstone of productivity in the NDRC. Every citizen's contribution is measured, tracked, and evaluated through the UtiliTrack system. Access your complete chargeability history here.

What you can view

• Current chargeability rate (target: 95% minimum)
• Historical chargeability trends (weekly, monthly, quarterly)
• WBS code allocation breakdown
• Billable vs non-billable hours analysis
• Comparative ranking within your work unit
• Chargeability compliance streak (consecutive days at target)

Understanding your chargeability rate

Disputes

If you believe your chargeability records contain errors, you may submit a dispute within 5 working days of the recorded period. Disputes are reviewed by the Chargeability Compliance Board. Note that frivolous disputes will negatively impact your loyalty score.

Apply for Medical Exemption

Citizens who are unable to meet standard chargeability or productivity targets due to medical conditions may apply for a temporary or permanent medical exemption through this service.

Exemption categories

• Category A - Temporary Reduction: Reduced productivity target (minimum 60%) for up to 90 days
• Category B - Extended Leave: Authorised absence from work duties for up to 180 days with quarterly review
• Category C - Permanent Adjustment: Permanent reduction in chargeability requirements. Requires annual reassessment and Ministry of Security approval

Application process

1. Obtain medical assessment from a state-approved physician
2. Request employer endorsement via COMPASS
3. Submit application through this portal with all supporting documentation
4. Attend assessment panel hearing (within 30 days of submission)
5. Receive decision notification via CARL-ID messaging

Important notice

Medical exemption applications are cross-referenced with your loyalty assessment, chargeability history, and COMPASS productivity data. Fraudulent applications are a criminal offence under the Workforce Integrity Act 2024 and will be referred to Ministry of Security.